The Collaborative Summer Library Program (CSLP) is a 501(c)3 non-profit organization that exists to make summer programming meaningful and accessible to all library patrons. We provide the tools and resources needed to make running a summer program affordable and successful for all participating libraries.
Our Board of Directors, Committee Chairs, State Representatives, and Committee Members are library staff volunteers from across the country. All funds raised are used to enhance and expand future programs. We do not fund individual state library organizations, or let outside contracts dictate what services or resources we provide.
We are a membership driven organization, where everyone has an opportunity to participate and shape the future of summer programming.
Guiding Principle: Inclusion for All
CSLP is committed to providing resources, materials, and opportunities that reflect the diversity of our communities including all races, ethnicities, national origins, genders, and all other identities.
How long can I use the artwork and slogans?
With the 2017 program, Build a Better World, CSLP changed the way it acquires artwork for its programs. CSLP now fully owns the artwork and makes it available to its member libraries. All artwork and slogans from 2017 forward may be used year round.
So go ahead and use CSLP artwork to create the visual look for that winter program you have been thinking about!
How do I access the manual?
CSLP uses an “access code” authentication method to provide access to the manual.
If you’re in a member state (with the exception of FL), your manual access code will be sent to you by your state representative in the fall. If you’re in a non-member state (or FL), you will need to purchase your own manual. If you select the online version, a manual access code will be sent in your confirmation email.
Once you have your access code, simply click on the “Manual Downloads” tab on the CSLP home screen, enter your code, and proceed to the artwork and programming ideas.
My state isn’t a member of CSLP; can my library still join?
Yes! The yearly cost of membership for an individual library is $20. The cost of membership is added to your online order based on your address.
How do I log in and do I even need to?
You no longer need to log in to access the manual or to place an order. There is the option to log in during ordering (again, it’s not required). When you’re in the online store, click the Log In button in the top right and you can ether enter your credentials or create a new log in account. Being logged in does allow you to track your order easier.
How do I pay my invoice?
Currently, you can pay your invoice by check (please include your invoice number!) or by calling 866-657-8556 and paying with a credit card.
Checks can be mailed to:
Collaborative Summer Library Program
PO Box 178, Grafton, VT 05146
I need to return an item, what should I do?
You may return an item within 30 days of receiving said item. The shipping will be at your expense with a few exceptions (CSLP made an error with your shipment, or similar). Please contact us if you need to make a return.
If you order was damaged during shipping, please take photos of the damage and notify us as soon as you can at email@example.com
I need a W9, where can I find one?
Can I place an order directly with a PO?
We cannot accept POs as an order. All orders must be placed in our online store. This ensures accuracy, and places your order in the next available slot in the processing queue.
I need a voucher or PO signed, how can I have this happen?
Our Office Administrator Melissa Hooke is happy to sign your PO or Voucher. Please send them to her at firstname.lastname@example.org
I would like to track my shipment, where can I find this information?
Your tracking number should be sent to you in your shipment notification. If you can’t find this, please contact us at email@example.com (Please note: Our primary shipping agent is UPS. They only retain shipping records for 120 days after your package has left the warehouse. Please contact us as soon as you become concerned that your shipment has not arrived.)
Do I need a lift-gate?
You might need a lift gate service if you placed a large order arriving by freight shipment and you don’t have a loading dock. Please talk to our warehouse if you have questions about this service: 888-910-2757.
We are in the process of developing our FAQ sheet and will continue to add to it. If you have a question, please send it to: firstname.lastname@example.org